Understanding the difference between website hosting and website support can be of real benefit for your business, as you can then make the most informed decision based on your own unique needs and requirements. Finding the right answer in the battle of website hosting vs website support doesn’t have to be as tricky, as this guide contains everything that you need to know about both our website hosting package and our website support packages. Read on to discover more.

 

Website Hosting

Website hosting is essential if you want to make your website’s content accessible on the internet. Whenever you find and purchase a website hosting plan, you are essentially renting out space on a physical server so that you can store all of your platform’s files and data. Website hosts like us provide you with all of the necessary technology and resources that are required for the most effective and secure operation of your website across the web. Website hosts are the ones who are responsible for keeping servers up and running and implementing the right security measures for ultimate safety, all the while ensuring that files and data including texts, photos, and others are transferred successfully to the visitors’ browser screen as they were supposed to. Website hosting is a vital step that you must take to publish your website onto the internet, but it is the most basic service that you can invest in for your commercial platform. There are several different advantages that website support can offer that a basic website hosting package lacks, so this may be something that you need to consider to make the best decision for your team and your audience.

The TWS 15 package is our dedicated website hosting service. You can gain the benefit of hosting (which of course allows your website to be visible on the internet), support (unlimited support with any hosting package), free advice & guidance, SSL (to secure customers’ personal details for your website), and backups (up to date archives of your digital data/services for restoration after data loss). This is a fairly long list for a basic hosting plan, so you may be more than comfortable with this package.

 

Website Support

Website support combines website hosting with a variety of other selling points that can help you to take your commercial platform to a whole new level. Website support is ideal for those who have larger sites that attract a high volume of visitors, or for those who are new to the website game and might need a little more direction to ensure the greatest chances of online success. Realistically any business or individual can reap rewards from the addition of website support, as there are numerous selling points which can help you to raise your commercial website head and shoulders above its competitors. When you invest in website support, you gain the advantage of more attentive service, with a team of experts on hand whenever you might need them. Your requests and questions can be answered and resolved, helping to keep your website up and running day and night. Our website support packages are carefully crafted to incorporate a vast array of different areas and subject matter, so you can rest assured knowing that your commercial platform is in great hands.

The TWS 50 and TWS 70 packages are our dedicated website hosting and support services. You can gain the benefit of hosting (which of course allows your website to be visible on the internet), support (unlimited support with any hosting package), free advice & guidance, SSL (to secure customers’ personal details for your website), and backups (up to date archives of your digital data/services for restoration after data loss). In addition to these services, you can also gain security monitoring (collection and analysis of information to detect any suspicious behaviour), WordPress, plugin & theme updates, website uptime monitoring (to ensure your website is live all of the time), website cache & speed management (to ensure your website is a quick as it can be) and the removal of spam/junk comments. The full coverage TWS 70 website support plan offers an even greater list of benefits, including a daily test of your ‘contact’ form as well as free text & image changes.

No matter what your WordPress maintenance needs, we will surpass your expectations. You can focus on your business’s physical operations while we handle everything online – what’s not to love? Our wide range of website hosting and website support packages will help cover all areas, including the speed, performance and security of your website. If you need help deciding what package is for you, then get in touch today to find out more.